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Privacy Policy

Effective date: January 26, 2026
Last updated: January 26, 2026

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Dynasty Aesthetics (“Dynasty,” “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, or use our services.

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This policy is intended to align with Canadian privacy requirements, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

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1) Who we are and how to contact us

Dynasty Aesthetics

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Privacy contact
To ask questions, access your information, or raise a concern, email farah@welcometothedynasty.com with “Privacy” in the subject line.

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2) What personal information we collect

We may collect the following types of information:

Information you provide

  • Contact details – name, email, phone number

  • Appointment and inquiry details – requested services, preferred times, messages you send us

  • Intake and treatment-related details (if provided) – information you share to assess suitability for treatment, safety, contraindications, or aftercare

Information collected automatically

  • Device and usage data – IP address, browser type, pages visited, approximate location (city-level), and interactions with the site

  • Cookies and similar technologies – used for site functionality, analytics, and marketing (where enabled)

 

3) How we use your information

We use personal information for purposes such as:

  • Booking, confirming, and managing appointments

  • Responding to inquiries and providing customer support

  • Delivering services safely and appropriately, including pre-treatment screening and aftercare support

  • Improving our website, services, and client experience

  • Sending service messages such as confirmations, reminders, and changes

  • Sending marketing communications, only where permitted by law and based on your preferences (see “Marketing” below)

  • Detecting and preventing fraud, abuse, or security incidents

  • Meeting legal, regulatory, and professional obligations

 

4) Consent

We collect, use, and disclose personal information with your knowledge and consent, except where permitted or required by law. Consent may be express (for example, you check a box) or implied (for example, you contact us to request an appointment).

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

 

5) Marketing communications

If you opt in, we may send you promotional messages about services, offers, or updates. You can unsubscribe at any time using the link in the message or by contacting us. We aim to align with Canada’s Anti-Spam Legislation (CASL) for commercial electronic messages.

 

6) Cookies and analytics

We may use cookies and analytics tools to understand site usage and improve performance. You can control cookies through your browser settings. Blocking certain cookies may affect website functionality.

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7) Sharing your information

We do not sell your personal information.

We may share personal information in limited circumstances, such as:

  • Service providers who help us operate our business and website (for example, booking systems, payment processors, hosting providers, analytics providers)

  • Professional advisors (for example, legal, accounting), when necessary

  • As required by law, regulation, court order, or to protect rights, safety, and security

  • With your consent or at your direction

Service providers are expected to protect information in a manner consistent with this policy.

 

8) Appointment platforms and third-party links

Our website may link to third-party platforms (e.g., online booking services) or external websites. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information.

 

9) Storage and safeguarding

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, use, or disclosure.

No method of transmission or storage is fully secure. If a privacy incident occurs that poses a real risk of significant harm, we will take reasonable steps consistent with applicable requirements, including notifications where required.

 

10) Retention

We keep personal information only as long as necessary for the purposes described in this policy, and as required by law, regulatory expectations, and professional standards. After that, we securely destroy, delete, or anonymize it.

 

11) Access and correction

You may request access to your personal information and ask for corrections if it is inaccurate or incomplete. We may need to verify your identity before fulfilling a request.

 

12) Health-related information and Ontario considerations

If you provide health-related information, we treat it as sensitive and handle it with additional care. Ontario’s health privacy framework recognizes rights such as being informed of collection purposes, consent, access, and breach notification in appropriate circumstances.

 

13) Children’s privacy

Our website and services are not intended for children. If you believe a minor has provided information without appropriate consent, contact us and we will take reasonable steps to address it.

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14) Changes to this Privacy Policy

We may update this policy from time to time. The “Effective date” at the top shows when it was last revised. Continued use of the website after changes means you accept the updated policy.

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